Claim Information

Submit a Product Campaign Claim with the information indicated below:


*
FAILED PARTS LABOR LAB OTH
REPAIR PERFORMED PC PART NO. ALLOW FC OP HRS HRS

REWIRE GENERATOR 1 2977489 ** 00 V3690 0.3 0.1
VOLTAGE SENSE POINT

INSPECTION ONLY 00 V3691 0.2 0.1
VEHICLE PREVIOUSLY REPAIRED

*Campaign Administrative Allowance

**The "Parts Allowance" should be the sum total of the current GMWDD Dealer Net price plus 30% of all parts required for the repair.

Dealers will automatically receive the correct labor and material allowance based an the labor operation performed.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
(Notification Used By Chevrolet Motor Division)


Dear Chevrolet Owner:

General Motors has determined that some 1986 Chevrolet Caprice and Caprice Classic models equipped with police (SEO 9C1) or taxi (SEO 9C6) special equipment option may experience a battery overcharging condition.

To prevent the possibility of this condition occurring, the generator voltage sense point will be rewired. This service will be performed for you at no charge.

Instructions for this service have been sent to your Chevrolet Dealer. Please contact your dealer to arrange a service date. The labor time necessary to make this correction is approximately ten (10) minutes. Please ask your dealer if you wish to know how much additional time will be necessary to process your vehicle.

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.


Chevrolet Motor Division GENERAL MOTORS CORPORATION

Enclosure