Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE
Correct all vehicles in stock before delivery.

PROMPTLY CORRECT
Promptly correct all affected vehicles on the enclosed VIN list (if provided) or the VIN list in the Ford Dealer Consolidated Communicator (FDCC) and other eligible vehicles, which are brought to your dealership.

DEALER-OWNER CONTACT

^ Immediately contact any affected owner whose name is not on the list.

^ Give owner a copy of the Owner Letter.

REGIONAL CONTACT
Advise regional office if:

^ an owner cannot be contacted.

^ an owner does not make a service date.

CLAIMS SUBMISSION
Enter claims using DWE. See ACESII Manual.

PARTS RETENTION
Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures".

RENTAL CARS
Ford will pay for a loaner or rental vehicle except for fuel, which will be at the owner's expense. Rentals should be provided only while the vehicle is at the dealership for the IPS replacement. Follow Extended Service Plan (ESP) guidelines for rental dollar amounts. Enter the word "LOANER" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim.