Claim Information
A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
OTHER*
FAILURE LABOR LABOR LABOR SUBLET
OPERATION CODE OPERATION HOURS HOURS ITEMS
# Inspect Module, 96 V3505 0.4 0.1 ------
Reassemble and Set Timing - 1984-85 Firebird w/5.0L (RPO L69) Engine
# Inspect, Replace Coil 96 V3500 1.7 0.1 ------
and Module and Set Timing - 1984-85 Firebird w/5.0L (RPO L69) Engine
# Inspect Module, Reassemble 96 V3509 0.6 0.1 ------
and Set Timing - 1985 Firebird w/5.0L (RPO LB9) Engine
# Denotes Change
OTHER*
FAILURE LABOR LABOR LABOR SUBLET
OPERATION CODE OPERATION HOURS HOURS ITEMS
# Inspect, Replace Coil and 96 V3504 1.4 0.1 ------
Module and Set Timing - 1985 Firebird w/5.0L (RPO LB9) Engine
# Owner Reimbursement 96 V3860 XXXXX 0.1 Put
For Previous Repairs Expense
In Net Items
*In addition dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claims must contain all information required and should list the labor operation as outlined.
# REIMBURSEMENT
Claims for customer reimbursement of previously paid repairs are to be submitted using the special "Owner Reimbursement" labor operation listed under the Claim section of this bulletin. All expenses concerning previous repairs must be listed on a separate claim and entered in the net items column of the warranty claim.
RECORDING COMPLETION
Repairs submitted for vehicle not involved in the campaign will not be paid.
Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS". Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.
# Denotes Change
Dear Pontiac Owner:
General Motors has determined some 1984-85 Pontiac Firebird models with 5.0L engines may exhibit declining ignition voltage of the high output ignition coil.
High ignition coil temperatures combined with the stress of higher voltage may break down the epoxy coating of the high output ignition coil secondary windings. Declining ignition voltage may lead to engine misfire, hesitation sags or no restart.
To correct this condition on your vehicle your dealer will replace the high output ignition coil and module. In addition, your dealer will revise the spark plug gap and install a spark plug gap revision label. These repairs will be performed at no charge to you.
If you have already encountered this condition and paid for all or part of the repair, you should contact your Pontiac Dealer. When requesting reimbursement, you should present the dealer with your original paid receipt, verifying expenses incurred for such repair.
Instructions for making this correction have been sent to your dealer. The labor time to perform this service is approximately one and one half (1-1/2) hours. Please allow additional time for your dealer to process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid Owner Identification Reply Card and returning it to us so that we may update our records.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.