Recall 169 - Incorrect VECI Information: Overview
GROUP: 89NO.: 169
ISSUING DEPARTMENT:
WARRANTY
CARMARKET:
UNITED STATES, CANADA
DATE:
YEAR MONTH DAY
2007 08 09
TITLE:
RECALL 169: Emission Control Label
2006 S40 & V50 with
Engine Code 38
Reference Bulletins:
TNN # 89-169,
PARTS BULLETIN # 89-169
BULLETIN REFERENCE
A. RECALL 169 DESCRIPTION
B.VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. CAMPAIGN REIMBURSEMENT PROCEDURES
H. TECHNICIAN COMPETENCY REQUIREMENT
L. RETAILER ALLOWANCE
A. RECALL 169 DESCRIPTION
Volvo Cars of North America, LLC (Volvo) have determined that in certain model year 2006 S40 and V50 vehicles, the Emission Control Label on the underside of the hood is incorrect.
The current label lists the following: 6VVXR0130EV2. The 9th character "0" is incorrect; an updated label has been created and contains the correct information: 6VVXR0132EV2.
Approximately 16,500 vehicles in the US and 1,900 in Canada are affected.
B. VEHICLES INVOLVED
NOTE:
RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING REPAIR FOR THIS CAMPAIGN.
Vehicle eligibility should be confirmed:
^ Inquire in VRC2 - Vehicle Warranty where the message "RECALL 169 INCOMPLETE" will appear for eligible vehicles.
All vehicles should be checked for any other incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Upgrade repairs should be completed.
RETAILER VEHICLE CAMPAIGN LIST
"A Retailer Campaign List" will be posted on VCR2 in the Reports Menu under the Service Tab. This list details all affected vehicles that are on record as being retailed or currently in stock at your facility, and is updated monthly. Vehicle eligibility must be confirmed via VRC2 prior to performing this service campaign
C, PARTS INFORMATION / PARTS RETURN
Parts are not required to be returned for repairs done in accordance with this service campaign.
D. OWNER NOTIFICATION
In early August, Volvo will begin mailing announcement letters directly to the owners of the affected vehicles
E. VEHICLES IN RETAILER INVENTORY
All vehicles in retailers inventory and qualifring for this Service Campaign should be repaired prior to a customer taking possession of the vehicle
F. RETAILER RESPONSIBILITY
Retailers are to perform this campaign on eligible vehicles regardless of mileage/kilometers or vehicle age. The campaign work covered under Recall 169 is free of charge to the owner if a customer presents a recall or service campaign letter for a vehicle that is not found via the VRC2 inquiry function, please verify that the letter applies to the customers vehicle and call the Warranty Assistance Desk for instructions. If the Warranty Assistance Desk verify's that the vehicle qualities for the Recall or Service Campaign, please perform the repair and place the recall or service campaign letter in the customers file. Under no circumstances should a customer be denied the required service without a confirmation from VCNA/VCCL.
G. CAMPAIGN REIMBURSEMENT PROCEDURES
All claims should be submitted using the SHORT FORM application only.
H. TECHNICIAN COMPETENCY REQIJIREMENT
The technician competency requirement for this campaign repair is Level 1.
L. RETAILER ALLOWANCE (SHORT FORM APPLICATION)